GPSR Compliance

GPSR Compliance Statement for Snap Dragon Guitars

At Snap Dragon Guitars, we are committed to ensuring that all our guitars meet the highest safety standards and comply with the European Union's General Product Safety Regulation (GPSR) (EU) 2019/1020. Our products are designed, manufactured, and tested to ensure they are safe for use by musicians of all skill levels.

1. Product Safety Compliance

In accordance with the EU General Product Safety Regulation, we ensure that all our guitars are:

  • Safe by design: Our guitars are engineered with safety as a priority, using materials and construction techniques that minimize risks to the user.
  • Thoroughly tested: Each guitar is subject to rigorous safety testing to evaluate its structural integrity, playability, and the safety of its components (e.g., neck, strings, electronics, hardware).
  • Manufactured to meet EU standards: We follow established EU safety standards for musical instruments, which include both mechanical and electrical safety (for electric guitars), ensuring our products are free from defects that could pose a hazard.

2. Consumer Safety Information

To comply with the EU GPSR, we provide clear, accessible information to consumers, including:

  • Usage Instructions: Every guitar is supplied with comprehensive instructions on proper use, including guidance on correct tuning, maintenance, and safe playing practices.
  • Warnings: where required, we include relevant safety warnings about potential risks, such as sharp components, string tension, or electrical components in electric guitars.
  • Maintenance Guidelines: We offer detailed information on how to properly maintain the guitar to ensure its longevity and continued safe operation.

3. Risk Assessment and Monitoring

To comply with the GPSR, we continuously monitor the safety of our products and conduct regular risk assessments. These assessments cover:

  • Material safety: Ensuring all materials used in our guitars are free from harmful substances and comply with EU regulations on chemical safety.
  • Component safety: Evaluating each component of the guitar, including strings, necks, hardware, and electronic components (in electric guitars), to ensure they meet EU safety standards.
  • Customer feedback: We actively listen to customer feedback and take prompt action if any safety concerns are raised. In the event that a product issue arises, we will carry out an investigation and take appropriate corrective measures.

4. Product Recall and Corrective Actions

In compliance with the GPSR, if any of our guitars are found to pose a safety risk after reaching the market, we will take the following actions:

  • Product recall: If a safety risk is identified, we will initiate a product recall to remove the affected guitars from the market.
  • Corrective actions: We will offer repairs, replacements, or refunds, depending on the nature of the safety issue.
  • Notification to authorities: As required by the GPSR, we will promptly notify the relevant national authorities and market surveillance bodies within the EU about any safety issues related to our products.

5. Traceability and Documentation

In compliance with the GPSR, we ensure full traceability of our products by maintaining detailed records of:

  • Manufacturing processes: Each guitar is tracked from the manufacturing stage to its delivery, ensuring that we can trace the origin and status of any product.
  • Compliance documentation: We maintain up-to-date records of safety assessments, testing certifications, and compliance with applicable EU regulations. These are available for review by the relevant authorities upon request.

7. Contact Information

If you have any questions or concerns regarding the safety of our guitars or our compliance with the EU General Product Safety Regulation, please contact us:

Email: techsupport@snap-dragon-guitars.co.uk

Tel: +44 (0) 1245 283259

Address: Snap Dragon Guitars

Unit 10, Eckersley Road Industrial Estate

Chelmsford

Essex CM11SL